Volaris is a renowned Mexican low-cost airline, but is it the right choice for your next journey? To assist you in making an informed choice, this article will offer an in-depth review of the benefits and drawbacks of flying with Volaris.
Being a low-cost airline, Volaris is reputed for providing reasonable tickets, which makes it a desirable choice for tourists trying to cut costs. Like the majority of low-cost airlines, it does have certain drawbacks, though, like extra costs for baggage and seat preference. We will examine the airline’s main features, such as its customer service, in-flight amenities, and route network. You can decide whether Volaris fits your travel requirements and financial choices by balancing the benefits and drawbacks mentioned in this article. Let’s dive in!
Volaris has been in business for over 18 years now and is still running strong. So, if Volaris is your next airline choice, you must be interested in knowing its advantages. Let’s look into them.
When you are on board, among many things, the behavior of the staff is one of the significant things to count on. This is one aspect where Volaris ranks really high.
Warm Hospitality: Passengers are greeted by the flight attendants in a warm and personable manner, and they deliver exceptional service.
Prompt Assistance: They make sure passengers are comfortably seated by providing prompt assistance with seat assignments.
Effective Luggage Storage: By assisting with luggage storage, attendants made boarding easier and less stressful.
Overhead Bins: To maximize carry-on storage space, flight attendants proactively arrange the overhead bins.
When traveling, we all prefer seats with extra legroom. Let’s look into how Volaris can help us in this regard.
More Room: Taller travelers or those looking for greater comfort will find exit row seats ideal because they offer more space. They are mostly in the first row.
Comfortable Seating: The exit row’s pitch, or the space between seats, is larger than that of regular seats, providing extra legroom.
No Tray Table Obstruction: One of the greatest benefits is that you have more freedom during the trip because the tray table will not intrude on your lap.
If you aren’t willing to spend much on flight tickets, Volaris is one of the best choices.
Budget-Friendly: First things first—Volaris is cheap. For tourists looking for reasonably priced tickets, Volaris is a great option. With low basic ticket costs, it appeals to travelers on a tight budget.
Savings on Advance Booking: To receive the cheapest price, book your flight in advance to guarantee even lower costs.
Extra Fees: Although the base rate may seem alluring, keep in mind that extras like food, seat preference, and checked luggage are not included and cost extra.
Let’s check out how flexible Volaris is regarding its baggage policy.
Increased Checked Baggage Allowance: Volaris gives you an additional 5 pounds over the standard 50-pound allowance, allowing you to check luggage up to 55 pounds.
Large Carry-On Allowance: The airline allows you to pack with more freedom due to its 44-pound combined carry-on and personal item weight allowance.
Benefit for Heavy Packers: Travelers who frequently bring more luggage will particularly benefit from this generous baggage limit, which allows them greater mobility without incurring additional baggage fees.
Volairs is quite flexible when it comes to check-in, mainly for domestic flights – let’s see how:
Convenient App Check-In: Travelers can check in up to five days before departure using Volaris’ simple online check-in option via their intuitive app. This is for domestic flights, and the check-in duration differs as per the fare types. For instance, in the case of the Zero fare type, the check-in duration is three days before your flight’s departure. For Basic and Plus fares, it is five and seven days, respectively. In the case of international flights, you can check in 24 hours to an hour before your flight departs.
Avoid the Long Lines: By utilizing the app, you may bypass the lengthy airport check-in lines and go directly to the bag drop for a faster experience.
Priority Boarding: When overhead bin space is restricted, and you want to make sure your carry-on fits, using the app to check in early also gives you priority boarding.
Smooth Travel Experience: By bypassing the counter and checking in early, the entire airport process is made more efficient, which saves time and lowers stress.
Volairs has certain flipsides as well, which we will elaborate on in detail. Let’s take a look at the same.
Checking in for domestic flights is quick and easy, with minimal steps and no complications. In contrast, the international check-in process is more involved, requiring additional documentation, longer wait times, and more detailed procedures to complete.
App Issues: Attempting to check in via the airline’s app for the flight from Los Angeles to Guadalajara proved difficult. The passport details may be denied by the app.
Airport Kiosks: The check-in procedure is even more difficult because of the poor quality of the airport kiosks.
Long Wait: With no success with self-service options, passengers are forced to wait in a long line to check in with a human agent.
Late Boarding: As a result, passengers may be stuck in the last boarding group, causing a delay.
Let’s look into this aspect in detail.
Variety in Aircraft Condition: The state of the various Volaris aircraft varies; some are more recent and well-maintained, while others exhibit wear and tear.
Problems with a Specific Plane: There were several obvious problems with a specific aircraft from LAX to Guadalajara. The cushioning was flaking off the seat, and there was a hole in it.
Unclean Cabin: The cabin’s floor was unclean, which added to the uncomfortable experience, in addition to the seat problems.
Not Consistent Across Flights: Fortunately, this unfavorable state did not persist throughout all of the Volaris flights. Other planes seemed to be in better condition.
Need for Maintenance: It draws attention to the necessity of improved fleet maintenance and more uniform quality control throughout the airline.
When it comes to boarding, here are some hassles that you face when traveling with Volaris.
Early Boarding Announcement: Confusion resulted from Volaris’ gate agents starting the boarding procedure too early.
Passengers Often Left Waiting: Passengers have to wait around before really boarding because the agents often begin before everyone is ready.
Lack of Organization: The process lacks a defined framework, which leads to a disorganized environment at the gate.
Better Coordination: A better-organized strategy with unambiguous communication from gate agents may have reduced chaos and facilitated a quicker boarding procedure.
When you have some free in-flight entertainment, that’s a bonus indeed. However, Volaris isn’t that advanced in this regard.
No Free Wi-Fi: Volaris does not offer complimentary Wi-Fi on their flights.
Paid Entertainment Options: While Volaris does provide an in-flight entertainment network, it is behind a paywall.
Cost for Access: For approximately $2, passengers can access a variety of movies, TV shows, and games.
Limited Free Content: The only free options available are the flight map and a few issues of Volaris’ in-flight magazine.
Disappointment for Freebie Seekers: If you’re accustomed to having complimentary entertainment on flights, you may find this lack of free options disappointing.
Conclusion
With a generally positive experience, Volaris is a good airline. The app makes domestic check-in simple, the baggage limitations are generous, and the flight attendants are polite. However, the airline may make improvements to its often haphazard boarding and aircraft maintenance procedures. Volaris is a good alternative despite these disadvantages, particularly if you are searching for a cheap travel option during peak times. Although it might not be your first choice for every trip, it is a cost-effective substitute that might entice you to fly with them once more.
Most Asked Questions To Know Weather Volaris A Good Airline Or Not
Yes! Flight attendants on Volaris flights are considered friendly, helpful, and proactive in assisting passengers with seating and also concerning overhead bin space.
Standard seating can feel cramped, especially if you’re tall. However, the exit row offers excellent legroom for a more comfortable experience.
Online check-in for domestic flights is straightforward using their mobile app, saving you time at the airport. International check-in, however, can be a bit more complicated.
Volaris offers paid inflight entertainment. For a small fee, passengers can access movies, TV shows, games, and more. The flight map and magazines are free, but other content is locked unless you pay.
Boarding can feel a bit disorganized, with passengers waiting inside holding areas or jet bridges before being allowed to board the plane.
The AirlineRatings.com of 2025 ranks Volaris 10th among the safest low-cost airlines. On the other hand, Skytrax ranked Volaris as a three-star low-cost airline when it comes to staff service, onboard products, and airport quality.
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